Support
We're here to help you get the most out of Crossroads
Frequently Asked Questions
What is an ISO?
ISO stands for "In Search Of." It's a way to post when you're looking for a specific type of professional for a project. For example, "ISO: DP for indie feature shooting in March."
How do I connect with someone?
You can send a connection request from someone's profile page. Once they accept, you'll be able to send direct messages and see each other's contact information.
How do I delete my account?
Go to Settings → Account → Delete Account. You can choose account-only closure if you may return later, or Delete All Personal Data to request erasure or de-identification across active systems, subject to limited legal, security, backup, opt-out, safety, dispute, and audit retention.
Why was my content removed?
Content may be removed if it violates our community guidelines. This includes inappropriate images, spam, harassment, or misleading information. If you believe your content was removed in error, please contact support@crossroads.app.
Is Crossroads free to use?
Yes! Crossroads is free to download and use. We may introduce premium features in the future, but core functionality will always be free.
How do I report someone?
You can report a user or content by tapping the three-dot menu on their profile or post and selecting "Report." You can also email safety@crossroads.app with details.
Still need help?
Our support team typically responds within 24-48 hours during business days.
Contact Support